Recording permissions
If recording fails, open macOS System Settings and confirm that SmartRecord is allowed under Screen Recording and Microphone. You may need to quit and reopen SmartRecord after changing permissions.
Support
Need help with SmartRecord?
For app support, bug reports, privacy questions, or App Store review inquiries, email us and include your macOS version, SmartRecord version, and a short description of what happened.
Audio capture choices
SmartRecord can record microphone audio, system audio, both, or neither. Choose the mode before starting a recording so export and post-processing use the intended audio sources.
Subtitle generation
VTT subtitle generation is optional. When enabled, SmartRecord uses local Whisper processing after recording and creates a separate .vtt file.
Export files
Exports are created as local video files. If a post-processing step fails, keep the project folder and contact support with the error message.